Entrepreneur Opens Concierge Business for New Moms

Source:  Julie Cross, Manly Daily

A CONCIERGE service dedicated to helping mothers with their list of household chores has been launched by a northern beaches entrepreneur.  Natalie Kilburn, 41, from Beacon Hill, said New Mum Concierge was the only service of its kind in Sydney where mums could get their laundry done, their house cleaned and the dinner made, with just one phone call.

“Usually if mum needs help in a few different areas (such as cleaning, laundry and meal delivery), she’d have to call three different companies and organise three separate services,” said Ms Kilburn, who has two young boys.

“That’s three phone calls and three companies to co-ordinate, while she is already time poor.

“With us, all she needs to do is make one phone call and we’ll co-ordinate the separate services through our verified partners.”

Natalie Kilburn’s new business New Mum Concierge offers to help mums with their to-do list. Picture: Troy Snook

Learn how to start a concierge business at Concierge101.com today!

Ms Kilburn, who is originally from the UK, said the service was great for mums who didn’t have family nearby.

Friends and family can purchase a concierge gift package for someone, or mums can phone up and pay themselves.

The premium gift package, which costs $395, includes one hour of personal concierge for mums to help with the to-do list, three delicious meals, two laundry runs and a two-hour cleaning appointment.

“Think of us as your personal assistant for your home life,” said Ms Kilburn. “We’ll take care of the little stuff, so mums spend quality time with their precious baby.”

For more information visit newmumconcierge.com.au

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Concierge looks to create ‘lifetime experience’ for Napa guests

Ania Gatto said one of the things she likes best about her work as a concierge is the feeling of accomplishment “knowing you have made someone’s trip a lifetime experience.”

Source: Concierge looks to create ‘lifetime experience’ for Napa guests | 10 Questions | napavalleyregister.com

Ania Gatto said one of the things she likes best about her work as a concierge is the feeling of accomplishment “knowing you have made someone’s trip a lifetime experience.”

“That is what lets me sleep well at night,” said Gatto.

Three years ago Gatto joined Wine Country Concierge. In 2015, she bought the business from then-owner Jackie Richmond.

1. You said you were born in Warsaw, Poland. How did you end up in the U.S.?

My dad was an Olympic coach for sailing. He worked for the Spanish, American, German and Portuguese team (for 40 years).

I tell people my heritage is Polish, my education is Spanish and I’ve lived 20 years in the States. (Having) lived in three different cultures allows me to adapt quite quickly and I think that’s one of my gifts.

2. What’s a common misconception you get about your business?

They think I’m a limo driver. Or that I have a driving company.

3. What does Wine Country Concierge provide?

We are a high-touch, non-pretentious, luxury concierge service. We have intimate relationships with local wineries, farmers, owners and of course, we also (arrange) lodging.

4. What was your first job?

I started my long-time love of hospitality and wine during college in Philadelphia. I was a daytime bartender at a restaurant in downtown that featured 120 wines by the glass. Ristorante Panorama is still in existence and holds the largest Cruvinet system, which is system where the wines poured on tap, meanwhile the bottles are hooked up to a line of Co2.

5. What’s the worst job you ever had?

When I worked harvest in Stag’s Leap, I realized that wine making and production was not for me. I am programmed to be around people and missed human contact. After working for the Ritz Carlton and Four Seasons I realized that hospitality and people are what I thrive in.

6. How did you get into this business?

After working four years at Panorama in Philly, I worked for the Ritz Carlton Hotels in the wine department which led me into my sommelier career in New York City.

After eight years in NYC and being part of four opening teams of multiple Michelin star restaurants, I moved to Napa so that I could stay close to my love of wine and yet distance myself from the restaurant world, while using my skills of hospitality, attention to detail and wine knowledge. Wine Country Concierge allows me to thrive in all of those.

Learn how to start a concierge business today at Concierge101.com.

7. What is the biggest challenge your business has faced?

Our challenge has become our biggest asset, which is to be able to work with clients that we don’t meet in person and yet fulfill all of their wishes when visiting the wine country.

 

8. What’s on your to-do list?

I have visited over 300 wineries in Northern California and tasted thousands of wines. While I keep a tight schedule to continue my search and knowledge on a weekly basis, my goal is to visit and meet the people behind all of them.

9. Which three people would you most like to have dinner with?

-Julia Child would be a hoot, especially if we could dine in one of Napa’s three-star Michelin restaurants so that I could hear her thoughts on the cuisine.

-André Tchelistcheff would be the ideal winemaker to share current Napa’s cult wines.

-George Yount because he was the first permanent Euro-American settler in Napa Valley.

10. Who do you most admire in the business world?

-Robert and Margrit Mondavi for creating a brand that is world famous and put Napa Valley on the map.

-The Gamble Family for continuing to farm Napa Valley since 1916. Specifically, Tom Gamble for continuing the family legacy meanwhile supporting sustainability and preservation of agriculture in Napa Valley.

-Dick Peterson, Heidi Barrett’s father. He is an incredible winemaker that is an open book about farming and wine making in Napa in the late ‘60s. His book “The Winemaker” is one of my favorites and so is his sparkling wine.

Gatto can be reached at 707 965-2400.

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City Errands: A helping hand for Vancouver

For as long as he could remember, Paul Stokes has been an errand runner for his friends and family. Helping people complete their “To-Do” lists gives Stokes a sense of gratification. With the motto “Freedom is in your future”, City Errands is becoming an essential service to some of his regular customers.

Learn how to start an errand business at Concierge101.com

Paul Stokes - City Errands

According to Stokes, the business blossomed from something he had been doing for friends and family over the past decade. As a “buddy with a van,” Stokes found himself being called upon to help out with mostly any task. Through the help of social media, City Errands is growing a steady amount of buzz. They offer a variety of time-saving or task-completion services, 24/7 throughout Vancouver. Services range from general errands, personal assistance and corporate level requests. Each service is charged per errand (with a maximum of 1 hour before additional fees kick in) and there needs to be a 12 hour notification time. Requests can be made for outside of the Greater Vancouver area, however additional charges may apply.

Since opening in August 2014, Stokes has added a team of “Errand Runners” to his roster. Together, the team has assisted many Vancouver families, businesses and elderly individuals across the GVA. City Errands offers a 10% discount to seniors as well as a 25% discount on Tuesdays.

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Concierge Service Brings Miami’s High-End Homebuyers Straight to the Beach

Learn how to start a concierge business. Concierge101.com

Miami residential concierge service brings more business to developers.

In an effort to attract more homebuyers to luxury properties and upscale neighborhoods, condo developers are turning to concierge services.

Learn how to start a concierge business at http://www.Concierge101.com.

In the South of Fifth enclave of South Beach, the boutique condo Louver House will offer a “beach concierge” service to provide residents with full-coverage umbrellas, sun beds, towels, and a variety of dining options. Since the property, still under development, is about a 10-minute walk from the sand, a chauffeur will shuttle residents to the beach and back.

“We … added signature touches like on-call transportation and a branded paddle board to offer residents the true Miami experience year round,” said Camilo Miguel Jr., CEO and founder of Mast Capital, the developer of Louver House.

As the number of oceanfront lots dwindled in Miami Beach and the cost of land increased, condo developers turned to non-waterfront properties for their projects. Now, they’re looking for ways to entice potential buyers, particularly those who’d prefer to live on the water.

It’s a great time for a concierge business or errand business startup.  In many areas where there is significant development in the luxury market (residential and commercial), you will find increasing opportunity for concierge service providers.  I remember my first job as a residential concierge, which helped me start a concierge business from home.  The knowledge I acquired while employed by an established concierge business set the groundwork for my long-term career as a concierge business entrepreneur and author.  Now, it is my pleasure to share with you everything you need to know to not only start a concierge business, but also how to operate a successful one!  Visit Concierge101.com today!

 

Posted in business, corporate concierge services, employee concierge, entrepreneur, home business, human resources, lifestyle, luxury concierge business, marketing, personal concierge service, SEO, small biz, small business, start up, startup, Uncategorized, work from home | Tagged , , , , , , , , , , , , , , , , , | Leave a comment

Concierge Business Growth as the Wealthy Chinese Pay to Meet the Pope

Source: The wealthy Chinese who pay to meet the pope, drive Fast and Furious cars and more | South China Morning Post

Learn how to start a concierge business at Concierge101.com

“Luxury concierge companies are serving a growing number of China’s uber-rich who want exclusive access to global figures and personalised holiday itineraries, or are simply too busy to accomplish mundane tasks.” Continue reading

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Foresight Wealth Management Introduces Concierge Services Amidst String of New Hires

Source: Foresight Wealth Management Introduces Concierge Services Amidst String of New Hires

Posted in business, corporate concierge services, entrepreneur, home business, human resources, income, lifestyle, marketing, personal concierge service, SEO, small biz, small business, start up, startup, work from home | Leave a comment

Cushman Wakefield Provides Tenants at OneAmerica Tower Corporate Concierge Services

Learn how to start your own concierge service today at Concierge101.com.

Keeping up with a popular trend in employee and commercial building tenant benefits, Cushman Wakefield offers Corporate Concierge Services to the tenants at OneAmerica Tower.  Martha Sanders, Corporate Concierge, offers tickets to sporting events, upcoming musicals and other events around the city.  Additional services include dry cleaning, jewelry repair, event planning, restaurant reservations, salon and spa reservations and more.

On-Site Concierge Details
Location Front Atrium Lobby
Hours of Operation Monday – Friday 8:00am – 5:00pm
Closed Saturday and Sunday

Learn how to start your own concierge service today at Concierge101.com.

 

Source: OneAmerica Tower – Concierge Services

Posted in business, corporate concierge services, entrepreneur, personal concierge service, small business, startup