Thank Your Loyal Clients with a Freebie!

complimentary concierge gift

What is a loyalty program? Should you use one? How will you know it’s working and worth it?

A loyalty program is an incentive program from which a business offers it’s repeat customers and clients rewards of some form. The rewards are entirely customizable, lending to increased personalized service and attention. Customers love it (I know I do!) and it is tremendously effective.

A company may give it’s customers free merchandise, complimentary services, rewards points, exclusive access or advance release products, and so on. The best rewards programs offer something memorable but not too over-the-top.

As a concierge business or errand service, you could present something useful and particular to a client that spotlights how well you know him and can identify his needs. For example, if you have a client who frequently requests ticket procurement to sporting events or concerts, you could throw in a complimentary one-time pass for parking or a gift card to a restaurant nearby that serves your client’s favorite cuisine. Who wouldn’t appreciate something as thoughtful and generous as that??

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Learn how to start a concierge business today at Concierge101.com

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Leading Entrepreneur Makes Investment in Concierge Business Startup

Today’s luxury market continues to expand, and concierge businesses are drawing more attention as an economically viable business opportunity in the luxury services industry.  Yes, investors are watching closely for investment opportunities in lifestyle management.

 One of Leeds’ leading entrepreneurs and business funding experts has broadened his portfolio of luxury investments with a six figure investment into West London based lifestyle concierge service One Hundred Lifestyle.  The investment also includes it’s sister business, travel agency Zero Zero One Travel.

Both One Hundred Lifestyle and Zero Zero One serve affluent clients in search of  lifestyle management, bespoke services and uniquely tailored custom holiday experiences.  Founder Albert Oliver worked for the massively successful luxury concierge company Quintessentially two years ago.  His goal is “…to provide elite service and experiences but without elite price tags.”

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A sizeable investment from investor Matt Haycox will be used to enhance brand visibility, marketing and PR which will help the concierge company reach new clients.  In recent years, Haycox has helped thousands of businesses with funding everything from factory machinery to desktop computers, new buildings to acquiring stock, all the while creating thousands of new jobs and money for the British economy.

Haycox states, “One Hundred Lifestyle is the kind of brand that I’d want to use in my personal life and therefore I feel they are something I can relate to and add value too. I jumped at the chance to getting on board when Albert approached me for funding and advice for scale to build the business up. He’s a bright entrepreneur with a great future ahead of him.”

Posted in business, corporate concierge services, employee concierge, entrepreneur, home business, income, lifestyle, luxury concierge business, marketing, millenials, niche, personal concierge service, SEO, small biz, small business, start up, startup | Leave a comment

Why Starting A Concierge Business in 2017 Is Brilliant!

Why Starting A Concierge Business in 2017 Is Brilliant!


Why Starting a Concierge Business in 2017 is Brilliant! Pg 1Why Starting a Concierge Business in 2017 is Brilliant! Pg 2Why Starting a Concierge Business in 2017 is Brilliant! Pg 3Why Starting a Concierge Business in 2017 is Brilliant! Pg 4Why Starting a Concierge Business in 2017 is Brilliant! Pg 5

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Businesswoman Leaves Corporate World to Start Luxury Concierge Company

Kara-TickTock-ConciergeIn 2013, Kara Candler weighed the pros and cons of starting a concierge service and decided to take the jump.  Since then, her company Tick Tock Concierge has worked with Sony and Warner Brothers helping run errands for team members while they’re in the middle of their shoots.  Four profitable years later, Kara has no regrets.

“My grandfather was a big part of why I wanted to start my own company, carrying on his legacy is important.”

Candler’s grandfather, Hilliard Ward purchased the first lumberyard in Asheville, NC in the late 70’s. He later went on to finance a grocery store chain named “Ingles.” Fast forward to 2016, it’s one of the largest grocery store chains in the United States.

“Both my parents are entrepreneurs so telling my parents that I was going to leave a really secure corporate job was hard. They know how hard it is to run your own business and wanted me to think twice about it to make sure.” Candler weighed the pros and cons and decided to take the jump.

“It’s a serious decision. Leaving benefits and security behind is hard and because of my background there is pressure to succeed in my community as well.” Kara’s grandfather was a beloved well-known figure in Western North Carolina, respected by everyone who met him. He paid college tuitions and donated large amounts anonymously to the community. “I’m proud of him,” Candler says.

In 2013 Kara began her luxury concierge service which caters to businesses and individuals, errand running and organizing on their behalf so that her clients have more time to spend however they’d like.

Within three years, her business has expanded to four cities and two states. “Having great friends, mentors and family surround me has helped. People are starting their own businesses all over the world, so why can’t I?”

The concept of personal concierges has grown in the past five years as individual’s work hours have increased. Candler first heard about the concept in 2012 and began to do market research to see if it would be successful in Asheville, North Carolina. She studied websites, talked to other businesses and read articles on the upcoming trend. She says Asheville was getting great press nationally and realized if she didn’t seize this opportunity, someone else would.

After creating her business model, she approached family friends and asked them what she could do that day to save them time. “I would ask for business straight up. What’s at the bottom of your to-do list?  I’ll handle it.”

Candler’s favorite part of her business is the opportunities she has had to develop professionally.  She’s learned team-building and communication skills and how to deal with customers and clients on a daily basis and resolve conflict and tension professionally. “My clients are all ages and working with each generation is very different.”

Her advice to those thinking of taking the jump is to listen to that “nudge” or inner- feeling and moonlight to test out if this is what you truly want to do. “I felt restless in my corporate job.  It made the feeling more strong.  I really just put it out there and was moonlighting. People don’t talk about it enough but it’s okay to moonlight. I recommend it. Get your website done, get your ducks in a row so you’re all set when you’re ready to take the jump, you have a plan in place.”

 

Read Keys to Starting and Operating a Successful Concierge Business to learn how to start a concierge business today!  Low startup cost…quick, easy income!

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Source:  Huffington Post, writer Ashley Mason Brown

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Great Advantages of Owning a Concierge Business or Errand Service

There are several advantages and perks to owning your own concierge business or errand service. Here are just a few reasons:

 

Make Your Own Lane – The personal and professional satisfaction of being your own boss.

Most entrepreneurs would agree that being self-employed and running a small business is consuming, risky and sometimes pretty stressful.  But there’s nothing like creating your own lane and building your own enterprise from scratch.  We are energized by our growth,  independence and self-reliance!  It’s a good feeling, isn’t it?  Even when there is risk involved and anxiety surfaces, an entrepreneur understands the value of overcoming setbacks and obstacles along the way.  Do you have what it takes to be an entrepreneur?  Take this assessment and find out!

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Running your own errand service kicks your creative engine into high gear.

Every day presents a new challenge with the unique requests you receive from your clients. Ever been asked to arrange for an 18-wheeler to be converted into a wedding chapel? It happens! Believe me, in this line of work, you discover your creativity, resourcefulness and talent in finding different ways to meet the needs and desires of your clients.
And if you’re the kind of creative who is stimulated by a challenge, this is the right business for you.  In every type of business, there is always that one customer or client who pushes the envelope just to see what you can do.  Concierges always come charged up and  prepared to battle any obstacle!

You create bigger opportunities for yourself.

By nature of the business, you attract many people of different backgrounds and professions, whether they are customers or vendors you contract with to help you coordinate and provide services (i.e. car detailer or event planner). This broadens your database of resources, contacts, and clientele, which eventually also refer more clients back to you.

Owning a personal concierge / errand service can offer more advantages than increased income.  For starters, you enhance your resume portfolio easily by 70%.  How? By demonstrating your problem-solving talents to service your customers, you prove your value as a major asset to any employer.

Through your business, you provide a vast array of services to benefit your clients.   Most of the time, you wear many hats – coordinator, manager, customer service, executive assistant, administrator and ambassador, just to name a few.  But remember that each time you switch hats, you prove your ability to excel at multiple types of tasks.  Potential employers place a premium on candidates who can switch gears at sudden notice, and do so gracefully.  So, the next time you’re updating your resume, do not hesitate to include the abundant responsibility you carry not only as a business owner, but also as a pet caregiver or travel advisor and coordinator, or miracle worker!


You get paid to do what you love.

If you enjoy helping people reduce stress of modern daily living in and be more productive in their personal and professional lives, then you are making the right choice in owning or starting a concierge business.  I can’t even tell you the countless times my clients have expressed sincere gratitude and appreciation for the simple luxury of saving them time!  You really do make a difference in their lives.  In time, you become an extension of your clientele’s personal and professional network – occasionally, even an addition to the family!   It has been a truly rewarding experience for me. I feel so fortunate to have found a way to build personal and financial wealth doing something I enjoy.

Owning a Concierge Business or Errand Service or Lifestyle Management Company is never boring.

Many personal concierge businesses and lifestyle management companies are contracted by affluent individuals or families to provide first class world-class service on their estate. Often times the client will have the personal concierge travel with them to luxurious places around the world.  You get to experience a lifestyle that you may not be able to afford on your own. And even better, get paid a handsome salary at the same time!

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What is a “Corporate Concierge” and what does a corporate concierge business do?

A business concierge is an individual or service that provides convenience and luxury services very similar to a hotel concierge, except in a corporate environment. So, you can imagine the type of services provided are pretty broad. Typically, as a business concierge or “corporate concierge”, you can expect to deliver such services as coordinating dry-cleaning pickup and delivery to the work site, mobile detailing, shoe and jewelry repair, travel arrangements, event ticket procurement, and so on. Most services are targeted for completion by the end of the work day as an added convenience to the employee or tenant.

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Corporate concierge services are often added to a corporation’s work-benefits package as an incentive for new talent. This employee perk has also proven quite effective in increasing employee productivity and morale. Just as in a hotel, corporate concierges are located onsite for easy access. A full menu of services is provided to each employee with hours of operation and contact information. Many of the larger corporate concierge businesses use an online portal through which employees can utilize the service.

Learn more at Concierge101.com

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How to Start a Concierge Business – Look Inside – Keys to Starting & Operating a Successful Concierge Service

…Look Inside the Top-Rated Manual That Will Launch Your Business from Home Today!

Here are just a few topics covered in this book…

  • How to Start Your Own Concierge Service

  • Identify Your Target Market

  • Determine Services to Offer

  • How to Find Clients for Your Concierge Business

  • Business Structure & Taxation

  • Protecting Your Concierge Business

Legalities
Contracts
Insurance for a Concierge Business              

  • Growing Your Concierge Business

Advertising & Marketing Plan
Networking
Business Portfolio
Marketing Tools & Strategies

  • Personal, Corporate & Residential Senior Concierge Services

Concierge Business Plan
Concierge Business Pricing & Rates
How to Find Customers or Clients
A
dministration & Operations

  • How to Start a Luxury Concierge Business

  • How to Promote Your Concierge Service

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Source: How to Start a Concierge Business – Contents – Keys to Starting & Operating a Successful Concierge Service

Posted in business, corporate concierge services, employee concierge, entrepreneur, home business, human resources, income, lifestyle, luxury concierge business, marketing, millenials, niche, personal concierge service, SEO, small biz, small business, start up, startup